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Payment Methods

We accept all major credit and debit cards and if you have a Paypal account, you can use Paypal Express.

Your card details are secure.

We know of no cases of credit card fraud using our shopping system over the internet.

All credit card numbers are encrypted in the software when the order is placed. They are not held in clear text or on any web site.

This means that your details are very, very safe.




Returns

We hope you'll be delighted with your purchase and will want to keep it.

However, if you need to return something, it's easy.
Just send it back to us to arrive within 21 days of receipt.
Simply parcel it up in the original packaging, address it to the address below and post it via your local Post Office.

PO Box 5222
Frome
BA11 9BW

No returns number required.
Be sure to include your name or postcode inside the parcel.

Exchanges are made on the same day of receipt.
Credits and refunds are processed within 24 hours of receipt.


Extended Returns Period For Christmas 2020

We want your Christmas gifts to be a great success with smiles all round on Christmas Day but if it hasn't quite hit the spot, you have the peace of mind that you can return it for an exchange or a refund.

So, all orders placed between 1st November and 23rd December are subject to an extended return period until Friday 8th January 2021.
Please ensure your return is received by us in it's packaging before this date as late returns will not be accepted.


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